Your Account

Your user account is home to your own private web, and all of your personal information in HASH is stored within it.

You can manage your security, privacy, and notification settings from your Account Settings page in HASH itself, as well as manage your personalization and billing preferences.

All users of HASH, including free users, can also get support at any time.

Types of Accounts

There are three types of accounts in HASH:

1. →

   user accounts, each representing an individual human, with its own web (e.g. hash.ai/@d)

2. →

   org accounts, each of which corresponds to a shared web (e.g. hash.ai/@soho) managed by one or more users

3. →

   bot accounts, which perform automated actions in HASH

Users

Uniqueness

Your user account is used to uniquely identify you. You should not share access to it with anybody else.

Our terms state that you may only have one user account at a time, so you should not have an "additional" or separate login.

If you want to collaborate with other users, you should use HASH's sharing functionality, or create an org with its own shared web.

Upgrading a user account

User accounts can either be Free or Plus. You can find out more and upgrade on the pricing page.

Canceling a user account

You can cancel your account and delete all of your information at any time by getting in touch with us via the contact form. Requests for deletion are processed promptly. If you'd simply like to take a break, you can also let us know, and we'll disable your account (preserving your information) until you're ready to return.

Orgs

You can create an org account at any time by following the instructions on the orgs page in the user guide.

All org accounts are owned by at least one user. The administrator(s) of an org can choose to provision paid Team or Ultra seats for the members of their org. More information and the ability to upgrade can be found on the pricing page.

Bots

Bot accounts are machine-operated accounts which cannot be logged into directly. They perform system functions and automated actions in HASH. For now, the only bots you'll see as you use HASH are built-in ones, such as the HASH AI bot. In the future, we'll document how technical users familiar with programming can create their own bots for HASH, as part of our developer docs.